Module 1: Self-Awareness

• Understanding emotions
• Emotional triggers
• Personality assessment
• Self-reflection

Module 2: Self-Management

• Emotional control
• Managing reactions
• Building discipline
• Positive mindset

Module 3: Social Awareness

• Empathy
• Understanding others
• Reading emotions
• Workplace relationships

Module 4: Relationship Management

• Trust building
• Conflict management
• Influencing others
• Team relationships

Module 5: Emotional Intelligence at Work

• Leadership applications
• Customer interactions
• Workplace performance
• Personal EQ development plan